Online Bookings now available!
Online Bookings now available!
This website www.katiesbabies.com.au is owned and operated by Katie's Babies. Katie's Babies is the registered trading name for a small business run by Katie Cortes in Mount Eliza, Victoria, with the Australian Business Number (ABN) 13 215 368 088.
If you have any questions or need further information, please contact my team at firstname.lastname@example.org
We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
We understand that visitors from the EU may access this site, so we also aim to comply with the General Data Protection Regulations (GDPR).
In order to use the Katie's Babies website, we may require information from you in order to provide the best service possible. If you engage with Katie's Babies via this website or choose to become our customer we may ask to collect the following kinds of personal information from you, including:
We Use This Information To:
We Will Only Collect Your Personal Information:
We will also disclose your information if required by law to do so or in circumstances permitted by the Privacy Act – for example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in, and in response to a subpoena, discovery request or a court order.
If you have any concerns regarding the disclosure of your personal information, please do not hesitate to get in touch with us to discuss this personally.
Katie's Babies uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time you wish to stop receiving such correspondence you can simply click unsubscribe on any email you receive from us.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com
We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure.
We manage risks to your personal information by:
As mentioned above, your personal information may also be stored with a third-party provider, where it will be managed under their security policy, including GDPR compliance, through Go Daddy.
If you are not satisfied with our response to your complaint you may seek a review by contacting the Office of the Australian Information Commissioner using the information available at http://www.oaic.gov.au/privacy/privacy-complaints.
If we have reason to suspect that a serious data breach has occurred and that this may result in harm or loss to you, we will immediately assess the situation and take appropriate remedial action. If we still believe that you are at risk, we will notify the Office of the Information Commissioner and either notify you directly or if that is not possible, publicise a notification of the breach on this website.
Terms & Conditions
This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations and we care about making sure we both know where we stand. When you visit this website, use our services or purchase our products you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from us.
All products and services advertised on this website are offered in compliance with Australian Consumer Law.
This information on this website is provided solely for education and support for parents or guardians of infants and toddlers. It is not intended as medical advice.
My Rights and Responsibilities
I have over 20 years of experience working as a registered midwife and have completed certifications in sleep consulting and postpartum doula training, plus regular, ongoing professional development.
The role of a sleep consultant is to provide emotional and practical support to families in relation to infant sleep. In order to empower new parents in their choices, a sleep consultant will provide evidence-based information regarding sleep and feeding. A Sleep consulatant will always make referrals where appropriate.
I take lots of care to provide valuable information but I cannot be responsible for how you use that information. Regarding my professional role with Katie's Babies, I do not practice here as a midwife and I do not issue medical advice.
There is no professional relationship formed between us unless you explicitly choose to work with me by purchasing my services. Any testimonials and results I display on this website are based on my experience and those of my clients. They are not a guarantee that anyone else will achieve the same results. In hiring me, clients can expect to receive my expertise, reassurance, advice and support. I do not guarantee results. I have made every effort to accurately represent my service and its potential. Each individual family's success depends on many influencing factors, and most significantly, how well supported parents are feeling at home and within their social networks.
I may modify this information provided on this website at any time, including altering or deleting it without notice. I am not responsible for viruses or any other damage which might occur as a result of downloading material from www.katiesbabies.com.au
I am not responsible for the content held on any external sites that may be linked to katiesbabies.com.au
Sleep Consultants do not treat, diagnose or prevent any illness.
As a parent or guardian, you are responsible for your own decisions.
You are expected to seek appropriate medical advice when relevant.
Services Terms & Conditions
The 21 Day Toddler sleep challenge is an online course providing tuition and sleep support to parents and guardians of toddlers, 10 months to 3yrs.
The 21 day toddler sleep challenge comes with a 7 Day 100% Satisfaction Money Back Guarantee. If within seven (7) days, you are not satisfied with the training then I will refund your money. Refunds must be requested in an email within seven (7) days to be eligible. You will be required to complete a feedback survey to demonstrate why you did not receive the value you expected. Refunds are not available for change of mind.
Sleep services with follow-up support
come with a 7 day Money Back Guarantee. If within 7 days, you are unhappy with my approach or support then I will refund your money. Refunds must be requested in an email within seven days to be eligible. You will be required to complete a feedback survey to demonstrate why you did not receive the value you expected. Refunds are not available for change of mind.
Casual once-off phone calls are not subject to guarantees or refunds.
I own the registered and unregistered trademarks in Katie's Babies. You may not use these marks for any purpose without my express permission.
The content of this website is protected by copyright. No portion of this website may be copied or replicated in any form without my written consent.
Payment for Katie's babies products and services is taken using Calendly or Go Daddy as the payment gateway and Square and Stripe as the secure merchant accounts.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.